Primo Warranty

Primo Warranty

Primo warrants its grills to be free from defects in materials and workmanship for a period of 20-year warranty for all ceramic parts and 5 years for all metal parts from the date of shipment. This warranty applies to grills which has not been subjected to undesirable usage specified in the user manual.

In order for any claim under this Warranty to be valid, Primo must be notified of the claimed defect in writing or by telephone to the contact info specified in warranty document that comes with the grill.

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